Tech
Support
Limited Warranty
Information
1.0 HARDWARE: The Pinax Group Ltd. ("The Pinax Group") warrants to the original
purchaser ("Customer") that this product will be free from defects in
workmanship and materials, under normal use, for one year from the date of original
purchase from The Pinax Group or its authorized retailer. If this product does not operate
as warranted above during the applicable warranty period, The Pinax Group may, at its
option and expense, replace the defective product or part with a comparable product or
part, repair the defective product or part, or, if neither replacement nor repair is
reasonably available, refund to Customer the purchase price for the defective product or
part. Proof of date of original purchase will be required. Replacement products or parts
may be new or reconditioned. The Pinax Group will warrant replaced or repaired products or
parts 'and hardware upgrades to which Customer is entitled by agreement between Customer
and The Pinax Group for a period of ninety (90) days from shipment of such product, part
or upgrade, or through the end of the original warranty, whichever is longer. All products
or parts that are replaced become the property of The Pinax Group. Accessory products, if
any, are not covered under this Limited Warranty. The Pinax Group shall not be responsible
for Customer's software, firmware, or other information, contained in, stored on, or
integrated with any products returned to The Pinax Group for repair, whether under
warranty or not.
1.1 SOFTWARE: The Pinax Group warrants to Customer that the software programs licensed
from it will perform in substantial conformance to the program specifications therefor for
a period of ninety (90) days from the date of original purchase from The Pinax Group or
its authorized retailer. The Pinax Group warrants the media containing software against
failure during the warranty period. Proof of date of purchase will be required. No updates
are provided. The sole obligation of The Pinax Group with respect to this express warranty
shall be (at the discretion of The Pinax Group) to refund the purchase price paid by
Customer for any defective software products, or to replace any defective media with
software which substantially conforms to applicable Pinax Group published specifications.
The Pinax Group makes no warranty or representation that its software products will meet
your requirements or will work in combination with any hardware or applications software
products provided by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software products will be
corrected.
1.2 OBTAINING WARRANTY SERVICE: Customer must contact The Pinax Group's Technical Support
facilities within the applicable warranty period to obtain warranty service authorization.
Dated proof of original purchase will be required. The Pinax Group is not responsible for
Customer products or parts received without warranty service authorization. Repaired or
replacement products serviced under warranty will be shipped to Customer at the Pinax
Group's expense. The repair and replacement process for products or parts in locations
outside of the United States will vary dependent on Customer's location. Products or parts
shipped by Customer must be sent prepaid and packaged appropriately for safe shipment;
obtaining insurance for packages is advisable. In the United States, if such products or
parts are not shipped by Customer to arrive at The Pinax Group within thirty (30) days
from the date warranty service authorization is provided, Customer will pay the Pinax
Group the price of such product or part at the product?s then current price.
1.3 WARRANTIES EXCLUSIVE: IF THIS PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S
SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPLACEMENT OR REPAIR OF THE PRODUCT OR
PART OR REFUND OF THE PURCHASE PRICE PAID, AT THE OPTION OF THE PINAX GROUP AND DEPENDENT
UPON PRIOR AUTHORIZATION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND
REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS,
EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND SATISFACTORY QUALITY. THE PINAX GROUP NEITHER ASSUMES NOR AUTHORIZES ANY
OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
1.4 The Pinax Group shall not be liable under this warranty if its testing and examination
disclose that the alleged defect in the product does not exist or was caused by Customer's
or any third person's misuse, neglect, improper installation or testing, unauthorized
attempts to repair or modify, or any other cause beyond the range of the intended use, or
by accident, fire, lightning, or other hazards or acts of God. This warranty does not
cover physical damage to the surface of the product, including cracks or scratches on the
LCD. This warranty does not apply when the malfunction results from the use of this
product in conjunction with accessories, other products, or ancillary or peripheral
equipment and The Pinax Group determines that there is no fault with the product itself.
This warranty does not apply to the failure of the product or part due primarily to any
communication service Customer may subscribe to or use with the product.
1.5 LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW THE PINAX GROUP ALSO
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THIS
PRODUCT, EVEN IF THE PINAX GROUP OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPLACEMENT OR REPAIR OF THE
PRODUCT OR PART, OR REFUND OFTHE PURCHASE PRICE PAID, AT THE OPTION OF THE PINAX GROUP.
THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED
HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
1.6 UNITED STATES GOVERNMENT LEGEND: The software provided with the product is commercial
in nature and developed solely at private expense. The software is delivered as
"Commercial Computer Software" as defined in DFARS 252.227-7014 (June 1995) or
as a commercial item as defined in FAR 2.101(a) and as such is provided with only such
rights as are provided in the license agreement, which is The Pinax Group's standard
commercial license for the Software. Technical data is provided with limited rights only
as provided in DFAR 252.227-7015 (Nov. 1995) or FAR 52.227-14 (June 1987), whichever is
applicable.
1.7 GOVERNING LAW: This Limited Warranty shall be governed by the laws of the State of
California, U.S,A. Some countries, states, or provinces do not allow the exclusion or
limitation of implied warranties or the limitation of incidental or consequential damages
for certain products supplied to consumers or the limitation of liability for personal
injury, so the above limitations and exclusions may be limited in their application to
you. When the implied warranties are not allowed to be excluded in their entirety, they
will be limited to the duration of the applicable written warranty. This warranty gives
you specific legal rights which may vary depending on local law.
1.8 FCC Statement
1.8.1 This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause
undesired operation.
1.8.2 Note: This equipment has been tested and
found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment
does cause harm to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different
from that
to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for
help.
- The use of shielded I/0 cables is required when connecting
this equipment to any and all optional peripheral or host devices. Failure to do so may
violate FCC rules.
1.8.3 Caution: Changes or
modifications not covered in this manual must be approved in writing by the manufacturer's
Regulatory Engineering Department. Changes or modifications made without written approval
may void the user's authority to operate this equipment.
1.9 Canadian RFI Statement
1.9.1 This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
1.9.2 Cet appareil numerique de la classe B respecte toutes 1es exigences du Reglement sur
le materiel brouilleur du Canada.
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